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  • International Mastery of Management Diploma Programmes ENG

Mastery of Management Diploma Programmes

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These Graduate Diplomas are level  7 Programs; these high-level awards can be attained within one year, and without needing to study longer-duration MBA/MA/MSc level courses.

'Mastery of Management' Programs are suitable ONLY for applicants who have ALREADY gained relevant CIC awards such as a CIC Honours Diploma, or equivalent qualifications acceptable to the College.

Price per course: 1800 GEL

INTERNATIONAL MARKETING

THIS PROGRAM PROVIDES A THOROUGH, INFORMATIVE AND INTERESTING OVERVIEW OF THE INTERNATIONAL MARKETING AND PLANNING PROCESS.

Effective international marketing is increasingly important with the growing trend of businesses selling their products and services across many countries. The globalisation of companies involves customers, producers, suppliers, and other stakeholders in the global marketing process, and this program covers these key factors.  With many international examples this Program helps to demonstrate and explain how international marketing works, and how to take effective marketing decisions by outlining the theory and showing practical applications.

Major Topics Covered in this Mastery of Management Diploma Program:

  • Global marketing, the globalisation of business, preparing for international business
  • The ‘global marketing’ concept, knowledge and learning across borders
  • Resources, decision making processes, organisation
  • Strategy and decision-making processes
  • The value chain, primary and support activities, identifying international competitive advantage
  • Information business and the virtual value chain Motives for entering on to international business
  • Initiating export activities, barriers; general market, commercial and political risks
  • The political, legal and economic environment
  • Assessing the home environment; government, export facilitation
  • Financial activities, exchange rates, information, promotion of international trade
  • Political risks and changes in the host country, analysing risks
  • Tariffs, duties, customs, non-tariff barriers 
  • Free trade, customs unions, common markets, economic unions, trading blocs
  • Sociocultural and environment factors
  • Culture and cultural types: learned, interrelated, shared; norms of behaviour
  • Elements of culture: language, manners and customs, values and attitudes, aesthetics
  • Technology, social institutions, education, religion and other global factors
  • Hofstede’s work on national cultures (the ‘4 + 1’ dimensions model)
  • Managing cultural differences, culture and ethical decision making
  • Market selection and market entry alternatives - exporting
  • Selecting foreign markets, selection criteria, market potential
  • Product fit, visiting the potential market
  • Different modes of market entry; indirect and direct exporting
  • Export financing and methods of payment; documentation, bank guarantees, counter-trade
  • Production abroad and strategic alliances
  • Licencing, franchising, joint ventures, subsidiaries, expansion through acquisitions
  • Strategic alliances and cooperative strategies
  • Success factors: missions, strategy, culture, organisation, management
  • Dimensions of global competition, national competitive advantages, demand conditions
  • Business strategy, structure and rivalry
  • Industry analysis; Michael Porter 5-forces model
  • Competitive strategies, creating competitive advantage
  • Global logistics and channel decisions
  • In-bound logistics: sourcing decisions, costs, conditions, transport costs, infrastructure, access
  • Out-bound logistics and transportation, inventory management, order processing, warehousing
  • International channel design and strategy; customers, products, middlemen, the environment
  • Global retailing and direct marketing, e-commerce and international distribution strategies
  • Organisation and control of the global marketing programme
  • Functional, international, divisional, product, geographic, matrix structures
  • Global account management (GAM): organisation, implementation, development
  • Controlling the global marketing programme; budget and control systems, measuring performance

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on International Marketing.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation. 

MANAGEMENT OF HUMAN RESOURCES

A Program which considers relationships in organisations, the process and understanding of management
and the behaviour of people at work, in order to make the best use of people as valuable resources to the mutual benefit of all concerned.

This Program explains, balances and teaches about the two main approaches to HR; the ‘personnel management’ approach which is workforce-centred with most importance given to the support and correct treatment of the workforce; and the ‘human resource management’ approach which is resource-centred and it is management  and organisational needs for human resources that are given priority.  This detailed Program covers areas relating to management, behaviour, organisation within the field of the management of human resources.


The Program relates the study of human behaviour to that of management with an integrated view of theory and practice; it covers behavioural science and implications for management action; how performance may be improved through better understanding of human resources and effective management; and provides conceptual frameworks to better understand factors influencing patterns of behaviour in work organisations and the process of management.

Major Topics Covered in this Mastery of Management Diploma Program:

  • Understanding individuals at work, the differences between individuals, psychology
  • Managing diversity in the workplace 
  • Personality and personality studies and assessments   
  • Attitudes, culture and change in the workplace
  • Gender and organisational behaviour, equality in the workplace
  • The nature of learning, its relevance to organisational behaviour
  • How people learn and develop, development methods
  • Learning theories, the learning organisation, knowledge management
  • The process of perception, factors which provide meaning or bias
  • Communication and transactional analysis        
  • The meaning and concepts of motivation
  • Motivational theories and their relevance to work situations
  • Needs, expectations and frustration
  • The nature of workgroups and teams
  • Formal and informal groups and their formation
  • Factors affecting group effectiveness, cohesiveness and performance  
  • Team roles and functions, team membership, group dynamics
  • Frameworks for behavioural analysis of teams and groups
  • Managing change, improving performance     
  • Job satisfaction, job design, effects on performance at work
  • Stress at work, factors creating and ways of dealing with stress
  • Human resource management compared with personnel management
  • HRM personnel policies, activities and functions
  • Training, development, making sure training is effective
  • Performance appraisal methods, potential problems
  • Employee relations, legal and behavioural issues  
  • The personnel function and organisational performance
  • Staffing the organisation, the importance and stages in human resource planning
  • Job analysis, preparing job descriptions and person specifications
  • Planned and systematic recruitment and job selection
  • Interviewing style and skills

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma in Management of Human Resources .
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

BUSINESS FINANCE & INVESTMENT

A Program which considers the theories and practice, the objectives, context and processes of 
making business decisions about which investments to make and how best to finance them.

The Program focuses on the theory and practice of business finance.  It covers the major theories of financial decision making and assesses their practical usefulness, and relates financial and decision-making theory to what happens in actual practice - real-life application.  Where theory and actual financial practice do not match, the reasons why are explained.  The Program covers the business finance environment and provides a very useful framework for financial decision making.  The Program deals in depth with investment decisions: methods and techniques for assessing different investment opportunities, practical aspects of value to financial and other managers/personnel/directors, risk and other relevant issues.

Major Topics Covered in this Mastery of Management Diploma Program:

  • The Business Finance Environment         
  • Business Finance and the Organisation of Business
  • Financial Decision Making - a Framework          
  • Financial Accounting Statements & Interpretation
  • Investment Decisions  
  • Practical Aspects of Investment Appraisal      
  • Investment Appraisal Methods
  • Investment Risk
  • Portfolio Theory and Pricing Models         
  • Taxation
  • Inflation
  • Capital Rationing
  • Cash Flows
  • Present Value Tables and Annuity Tables

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma in Business Finance Investment.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

MARKETING STRATEGY

A Program which provides a practical strategic, managerial approach to marketing, to balance 
organisation objectives and resources against needs and opportunities in the marketplace.

Marketing is the business activity that identifies an organisation’s customer needs and wants and determines which target markets a company can serve and how best to do so; marketing helps guide the design of appropriate products, services and programmes to serve these markets. This Program helps Members learn and apply the concepts and practices of modern marketing, including in product and service firms, consumer and business markets, profit and non-profit organisations, domestic and global companies and small and large businesses, and to do so by concentrating on the strategic elements of marketing.

This Program looks at marketing concepts from a strategic point of view, and provides a framework for marketing and management thinking; it considers how to undertake strategic market planning and develop core strategy; to define and segment markets, targeting, positioning, build relationships with customers through customer satisfaction, quality, value and service; new product development and product life cycle strategies; pricing strategies; create competitive advantage and achieve growth; strategic marketing analysis and competitive strategy.      

Major Topics Covered in this Mastery of Management Diploma Program:

  • Strategic marketing planning, a strategic audit
  • The mission and from mission to strategic objectives
  • Developing growth strategies
  • Marketing as part of strategic planning, marketing’s role, the marketing process
  • Marketing strategy and strategies for competitive advantage
  • Developing the marketing mix
  • The marketing plan, swot analysis, objectives and issues
  • Strategic marketing: programmes, budgets, controls, organisation
  • Market segmentation and targeting, satisfying human needs
  • Levels of market segmentation: consumer markets, business markets, international markets
  • Developing market segments, market targeting, evaluating market segments, segment strategy
  • Product positioning, differentiating markets
  • Choosing and implementing a positional strategy
  • Selecting and creating the right competitive advantages
  • Communicating and delivering the chosen position
  • Building customer relationships
  • Customer satisfaction, quality, value, service
  • Value chains and total quality management
  • Customer retention and customer relationship management
  • Identifying the company’s competitors, their objectives, and identifying their strategies
  • Assessing competitors’ strengths, weaknesses and reaction patterns
  • Designing the competitive intelligence system
  • Competitive strategies: market-leader, market-challenger, market-follower, market-niche
  • Balancing customer-competitor orientations
  • Innovation and new-product development, reasons for failures and new-product success
  • New-product development: idea generation, idea screening, concept development 
  • Testing, product development, test marketing and commercialisation
  • Product life-cycle strategies
  • New-product pricing strategies: market-skimming pricing, market-penetration pricing
  • Product-mix pricing strategies, product line pricing, promotional pricing, value pricing
  • Captive-product pricing, by-product pricing, product-bundle pricing, psychological pricing
  • Price-adjustment strategies, discount and allowance pricing, segmented pricing
  • Geographical and international pricing, price changes
  • The strategic marketing management framework
  • Corporate strategy and marketing strategy; plans and programmes, strategy development
  • Marketing models: BCG matrix, Ansoff Growth Matrix
  • Growth strategies: penetration, market development, diversification, integration, stability
  • Marketing and competitive strategy, generic strategy; attack and defence strategies

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Marketing Strategy.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

MANAGERIAL ECONOMICS

A Program to help understand the economic background to, and the implications of, business
decisions and to look at practical applications of economics in business and management.

This Program is constructed to help students/Members understand the economic background to, and the implications of, business decisions and to look at practical applications of economics in business and management. 

This Program on Managerial Economics brings together economics and business decision-making so that in practice the best solutions to solving business and management problems can be found and applied.  It blends together traditional macroeconomic theory with microeconomic theory, and examines and shows how business and managerial economics can influence each other. Economic theory and policy are introduced in the context of the environment in which firms operate, but avoids excessive concentration on theoretical economic models, and instead it emphasises the link between economics and business management, how economists view the way the economy works, the state of the economy, and business economics topics - all in a clear and non-technical way. 

The Program covers costs, prices, industries and markets - and more - and economic subjects which too often are overlooked by business leaders and business people. 

Major Topics Covered in this Mastery of Management Diploma Program:

  • The Domestic Economic Environment  
  • Economic Policy, Economic Growth       
  • The International Economic Environment and International Trade
  • Understanding the Balance of Payments and Exchange Rates
  • Macroeconomic Issues, Theory and Policy         
  • Supply-side Economics
  • The Structure of the Economy
  • Economic Change and De-industrialisation
  • Demand in Theory and Practice          
  • Costs in Theory & Practice
  • Economies and Diseconomies of Scale
  • Pricing in Theory & Practice
  • Pricing and the Influence of Market Structure
  • The Government, Economics and Business

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Managerial Economics.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

FINANCIAL STRATEGY & DECISIONS

A CAREFULLY EXPLAINED, UNDERSTANDABLE PROGRAM ON BUSINESS FINANCE COVERING BOTH THEORETICAL CONCEPTS AND THE PRACTICAL ASPECTS OF FINANCE FOR MANAGERS AND EXECUTIVES.

The useful and well-explained theories and practices on financial strategy and making financial decisions covered in this Program apply to both the private and public sector, and to limited companies, groups of companies, partnerships, cooperatives or other forms of organisation.

This Program first deals with decisions regarding how to finance the operations of an organisation, the stock exchange, gearing and dividends, with a balance of theory and looking at what happens in reality; the focus on finance covers how decisions are made on the most appropriate sources to finance particular investments and financing decisions.  The Program then focuses on integrated financial decision areas which deal with matters combining aspects of investment, finance and management. 

Although theory is covered, it is done so in a way which makes it applicable, understandable and useful to the men and women involved in finance and financial decision in the organisations for which they work - and for those looking for promotion within an organisation.

(Note: the Program ‘follows on’ from the CIC Program on Business Finance & Investment that dealt with the business finance environment and investment decisions; it is recommended but not compulsory that CIC’s Business Finance & Investment be studied before this Program.)

Major Topics Covered in this Mastery of Management Diploma Program:

  • Finance decisions and the sources of long-term finance
  • The cost of capital and discount rates         
  • The secondary capital market and it efficiency
  • The role and mechanisms of the Stock Exchange
  • The costs of capital and finance, estimating costs, and the discount rate
  • The theory of weighted average cost of capital and the CAPM model
  • Financial gearing and the cost of capital
  • The concept and management of shareholders’ wealth
  • Dividends in theory and practice, dividend decisions
  • Management of working capital, short-term finance and liquidity
  • Corporate and business restructuring
  • Mergers, takeovers and divestments
  • Present value tables and annuity tables
  • International business finance, exchange rates
  • Foreign investments and portfolio theory
  • Finance for smaller businesses, issues, taxes, objectives and decisions

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Financial Strategy & Decisions.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

 

MONEY, BANKING & FINANCIAL SYSTEMS

A PROGRAM EXPLAINING THE PURPOSES, ROLES AND FEATURES OF MONEY, BANKS, BANKING, FINANCIAL SYSTEMS AND MARKETS, AND THEIR FUNCTION AND IMPORTANCE IN FINANCIAL AND ECONOMIC ACTIVITY.

The Program comprehensively covers the roles of financial systems and introduces financial institutions; it looks at interest rates and asset valuation, money supply and demand, and monetary policy and the main types of financial markets. It is written to meet the needs of those requiring good grounding in financial economics theory, combined with institutional and policy matters affecting the world today.

The Program uses many illustrations and examples to explain the subjects. It considers both traditional issues of monetary policy and the independence of central banks, and also more recent, contemporary issues such as the transparency with which central banks conduct monetary policy. 

Major Topics Covered in this Mastery of Management Diploma Program:

  • The role of a financial system
  • Introduction to financial systems
  • The UK financial system
  • The US financial system
  • The determination of short-term interest rates
  • The structure of interest rates
  • The valuation of assets
  • Banks and the supply of money
  • The demand for money
  • Monetary policy
  • Money markets
  • Bond markets
  • Equity markets
  • Foreign exchange markets
  • Derivatives - the financial futures markets
  • Options, swaps and other derivatives

 

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Money, Banking & Financial Systems.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

ORGANISATIONAL UNDERSTANDING & DEVELOPMENT

THIS PROGRAM IS DESIGNED TO HELP MANAGERS (AND POTENTIAL AND DEVELOPING MANAGERS), SUPERVISORS, EXECUTIVES AND OTHERS TO MANAGE MORE EFFECTIVELY AND TO IMPROVE ORGANISATIONAL PERFORMANCE THROUGH GAINING A CLEAR UNDERSTAND OF THE PROCESSES, NATURE, MOTIVATION AND BEHAVIOUR OF INDIVIDUALS AND GROUPS IN ORGANISATIONS.

It is important for managers to understand the people-organisation relationship, and the social systems that exist and develop in organisations.  With that knowledge they can decide upon and implement actions and control which benefit both the employees and the organisation to the maximum.  Awareness and management of the organisational culture and climate, and an understanding of the factors affecting employee’s commitment lead to both managerial and organisational development and effectiveness, and reflect positively on the organisation’s attitude and ability to deal with change.


Through an understanding of the processes and relationships in work organisations, of management, and the behaviour of people at work, managers will be able to make the best use of people as valuable resources to the mutual benefit of all organisational stakeholders, and learn how to use their own power, authority, skills and leadership abilities to best effect.

Major Topics Covered in this Mastery of Management Diploma Program:

  • Understanding individuality and the differences of those at work in organisations
  • The changing nature and scope of managing individuals at work
  • Personality and attitudes, theoretical approaches to individuality and individuals
  • Ability, culture, gender, change, the socialisation process
  • Orientations and motivations towards work, working practices
  • The meaning and nature of learning
  • The management of learning, knowledge management, learning organisations
  • Learning theories, styles and models, creativity, facilitating learning, study skills
  • Designing and evaluating development programmes
  • The process of perception, meaning and individuals, internal factors, external factors, stimuli
  • Transactional analysis, judgement, attribution theory, other theories
  • Motivation, needs and expectations at work, theories of motivation
  • Frustration-induced behaviour
  • Implications for managers of these theories
  • Developing reward strategies to motivate and reward workers
  • Managing work groups and teams
  • The types and importance of groups and teams, and their influences on behaviour and work
  • Differences between groups and teams, and their formation
  • Group cohesiveness, performance, development and maturity, and organisational factors
  • Group theories and an investigation of groups and teams
  • Roles, role relationships, role conflict and role stress
  • Group processes and behaviour, interactions, factors of successful teams
  • Belbin’s team-roles
  • Communication
  • Analysis of behaviour in groups and behavioural theories
  • Frameworks of behavioural analysis, group performance and effectiveness
  • Organisational control and management power
  • Management control systems, characteristics of an effective control system
  • Strategies of control in organisations
  • Power, compliance and management control
  • The balance between order and flexibility
  • Theories and realities of power and the use of power
  • Motivation to improve performance
  • Development in organisations, organisation development
  • Organisational culture, the cultural web
  • Conflict management, sources of conflict, strategies for managing conflict
  • The nature and management of organisational change, human and social factors relating to change
  • Management development
  • The importance of effective management and models of management development
  • CPD, management education, training and development
  • Organisational improvement and effectiveness, the learning organisation
  • Total Quality Management (TQM), business process re-engineering (BPR), EFQM excellence model
  • Organisation audit , benchmarking
  • Building organisational competence

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Organisational Understanding & Development.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

ORGANISATIONAL DESIGN & BEHAVIOUR

THIS IS A PROGRAM WHICH PROVIDES A MANAGERIAL APPROACH TO ORGANISATIONAL DESIGN AND THE UNDERSTANDING OF ORGANIZATIONAL PROCESSES; IT COMPREHENSIVELY AND CLEARLY DEALS WITH ORGANISATION STRUCTURE AND OPERATION, THE PROCESS OF MANAGEMENT AND THE BEHAVIOUR OF PEOPLE AT WORK.

The Program provides the ability to analyse the structure, processes and management of organisations, and the ‘tools’ to search for the most appropriate ways of improving organisational performance and effectiveness.  It provides a framework for understanding the order and systems of command through which the work of the organisation is undertaken, and outlines the attention needing to be given to key organisational principles and the consideration of structure.  The Program explains and shows how to develop organisational effectiveness, and the importance of the role of management as an integrating activity.

Major Topics Covered in this Mastery of Management Diploma Program:

The Context of Management and Organisational Behaviour:

  • The changing nature of organisational behaviour and work organisation
  • The relevance of management and organisational behaviour theories
  • Organisational environment and culture
  • Contrasting 19th, 20th and 21st century management

The Nature of Organisational Behaviour:

  • Organisational behaviour and influences on behaviour in organisations
  • Behavioural science - a multi-disciplinary approach
  • Organisational effectiveness and management as an integrating activity
  • Psychology, culture and organisational behaviour

Approaches to Organisation and Management

  • Management theory: classical approaches, scientific management, bureaucracy, structuralism
  • Management theory approaches: human relations, systems, contingency
  • Other approaches to the study of organisations, the decision-making approach, social action
  • Benefits to the manager and applications of organisation theory in practice

The Nature of Organisations

  • Organisations: formal and informal, private and public sector, production and service
  • Functions and components of an organisation, activity, authority and organisations
  • Organisations as open systems, interactions with the environment, sub-systems
  • The analysis of work organisations, contingency models, technology and managing technical change

Organisational Goals

  • The nature, functions and integration of organisational goals
  • Classification and alteration of organisational goals
  • Organisational ideologies and principles, values and beliefs
  • Objectives and policy, multiple objectives and actuality

Organisational Strategy and Responsibilities

  • The need for strategy, the concept of synergy
  • SWOT analysis, the management of opportunities and risks
  • Social responsibilities of organisations, stakeholders
  • Corporate social responsibility, business ethics, values, related legislation

Organisation Structure and Design

  • The nature, importance and design of good structure; effect on organisational behaviour
  • Levels of organisation, hierarchy, objectives, spans of control, the scalar chain
  • Task and element functions, division of work, centralisation and decentralisation
  • Structures: flat, formal, line and staff, project teams and matrix organisation

Patterns of Structure and Work Organisation

  • Variables influencing organisation structure, size, technology, environment, flexibility
  • Studies and theorists: Woodward, Perrow, Burns and Stalker, Lawrence and Lorsch
  • Mixed and alternative forms of organisation structure, the contingency approach
  • Delegation and manager-subordinate relationships, control, empowerment

Technology and Organisations

  • Developments, adoption and introduction of new technology
  • The influence of social, political and contextual factors
  • Managerial and employee involvement in technical change
  • Acceptance of technical change, job redesign and work humanisation

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Organisational Design & Behaviour.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

 

CORPORATE STRATEGY & PLANNING

A Program which focuses on the organization as a whole and its interactions with its environment.
It aims to show how firms can be more effective and efficient in the modern corporate world.

This Program covers the key concepts of strategic management and business policy, scanning the environment and analysing the organisation/environment situation, formulating and planning strategy, and then how to implement strategy and, control and evaluate strategy.

It focuses on understanding strategic management concepts, research and strategic theories and developing a framework of analysis to help identify strategic issues and problems.  The Program covers how to develop, assess and consider alternative courses of action, and to analyse potential future actions at tactical and strategic levels. It covers theory and practice by developing an understanding of when and how to apply concepts and techniques for marketing, accounting, finance, management, operations, and information systems.

The Program helps develop a wide range of abilities and to master vital skills; to analyse and evaluate strategic decisions; to research, gather and interpret key environmental data; to understand the present and future environments; to develop analytical and decision-making skills for dealing with  problems in an ethical manner.    

Major Topics Covered in this Mastery of Management Diploma Program:

  • Concepts of Strategic Management
  • Corporate Governance and Social Responsibility      
  • Environmental Scanning and Industry Analysis 
  • Internal Scanning: Organisational Analysis
  • Strategy Formulation: Situation Analysis and Business Strategy       
  • Strategy Formulation: Corporate Strategy  
  • Functional Strategy & Strategic Choice
  • Strategy Implementation: Organising for Action
  • Strategy Implementation: Staffing and Directing      
  • Strategic Management, Evaluation and Control

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Corporate Strategy & Planning.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

MANAGEMENT & LEADERSHIP

THIS PROGRAM COVERS A WIDE RANGE OF IMPORTANT AREAS CONCERNING THE ROLE OF MANAGEMENT AND LEADERSHIP, WITH THE AIM OF IMPROVING BOTH PERSONAL AND ORGANISATIONAL PERFORMANCE AND SUCCESS.

The Program examines the meaning and processes of management, how it impacts on people, organisations and relationships, and its fundamental importance to effective performance.  It covers the nature of managerial work and activities, and managerial responsibility, styles and effectiveness.

The process of leadership is explored and explained, as are matters concerning control and power, behaviour and organisational variables.  Culture, employee commitment, conflict and change management are all covered from the perspective of the role and importance of managers and leadership.

The syllabus focuses on how to carry out the managerial leadership role, how to be a ‘good’ leader and how to satisfy the needs of people at work, how to create an organisational climate in which people work willingly and effectively, and achieve the goals of the organisation through the process of management. 

Management and leaders need to strike the right balance between the needs and influences of individuals, of groups, of the organization and the environment; and appropriate management and leadership styles must be adopted to successfully deal with these factors. Making effective decisions, and motivation, is the duty of management and responsibility of leadership as part of guiding the organisation to the attainment of its objectives; all this is dealt with in this Program.

Major Topics Covered in this Mastery of Management Diploma Program:

  • Managerial Behaviour, Work, Functions and Style
  • Organisational Development
  • Qualities and Responsibilities of Successful Managers
  • Leadership, Management and the People-Organisation Relationship
  • Managerial Styles, Systems, Philosophies
  • Management Control and Power
  • Organisational Development   
  • Approaches to Leadership   
  • Leadership Models and Theories       
  • Culture, Conflict and Change
  • Management Development

On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Management & Leadership.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation. 

 

BUSINESS LAW

THE PROGRAM IS FOR MEN AND WOMEN AIMING TO BECOME LAW SPECIALISTS, AND FOR BUSINESS, MANAGERS, EXECUTIVES AND OTHERS WHO NEED ADVANCED KNOWLEDGE OF BUSINESS LAW.

This Program outlines each major area of legal concern in business, and covers changes and developments in the law.  It clearly outlines key legal rules and cases, using business examples to reinforce understanding and to demonstrate the practical application of the law.  

Major Topics Covered in this Mastery of Management Diploma Program:

  • The legal system and sources of law
  • Courts and Acts
  • Making a contract - the requirements
  • The terms of the contract
  • Misrepresentation, mistake, duress and illegality
  • Discharge of contracts and remedies for breach
  • Agency and agents
  • Sale of Goods Acts
  • The tort of negligence
  • Nuisance, trespass, defamation and vicarious liability
  • Companies Law: characteristics and formation
  • Companies Law: management, control and winding up
  • Companies Law: partnership, limited liability partnership and choice of legal status
  • Employment Law: contracts of employment, employment rights and dismissal
  • Employment law regarding discrimination and health and safety
  • Regulation of business by the criminal law
  • Credit transactions and intellectual property rights
  • The resolution of business disputes

 


On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Marketing Strategy.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

 

EVENT MANAGEMENT FOR TOURISM, BUSINESS & SPORT

A comprehensive and engaging program teaching how to become a professional in event management.

This Program will provide the knowledge and sophisticated skills required in order to become a professional event manager, and covers strategic planning, risk analysis, marketing, budgeting, cash flow planning, human resource management and much more.

The Program covers strategic management for projects, focusing on event concepts and feasibility, and topics such as legal compliance, marketing, risk and business and event relationships.  It then focuses on operational planning and implementation in clear and focused detail.

The Program helps develop a wide range of abilities and to master vital skills which can be used in project and event management, and to face many different types of business challenges in a diverse range of contexts, and in many management roles and in numerous professional and managerial positions.

 

Major Topics Covered in this Mastery of Management Diploma Program:

  • The event industry - events, technology, ethics
  • Event concepts and ideas - analysis, design, logistics
  • Assessing event feasibility and strategic factors   
  • Event venues and sites
  • Legal and insurance issues regarding events
  • Business and client relationships and agreements
  • Marketing strategy, segmentation and planning
  • Sponsorship issues for events
  • Event budgeting, finance and cash flow matters
  • Risk assessment and strategy
  • The event bids process and factors
  • Event project management, project management tools and principles
  • Event promotion and public relations
  • Staging an event, services, contractors, catering accommodation
  • Human resources, staffing, recruiting
  • People management, motivation and development
  • On-site services
  • Safety and security, safety training
  • Crowd procedures and control
  • Event protocol for speakers, business, religious and cultural events
  • Event catering, food, beverages, waste planning
  • Environmental management, sanitation
  • Event monitoring and control, and evaluation
  • Careers and trends in event management

 On successfully completing this Program of study you will:

  • Be awarded the CIC Mastery of Management Diploma on Event Management for Tourism, Business and Sport.
  • Have completed a professional high-level study program, of advanced and degree-level content.
  • Have attained an advanced qualification showing you possess competence in professional work activities, at a level which can involve the application of a range of fundamental principles across a wide and often unpredictable variety of contexts; substantial personal autonomy and responsibility for the work of others and for the allocation of substantial resources; personal accountability for analysis, diagnosis, design, planning, execution and evaluation.

 

OPERATIONS & QUALITY MANAGEMENT

THIS PROGRAM GIVES A COMPREHENSIVE UNDERSTANDING OF THE KEY ISSUES AND TECHNIQUES OF OPERATIONS MANAGEMENT; IT IS A VITAL SUBJECT BECAUSE OPERATIONS MANAGEMENT IS THE FUNCTION THAT PLANS, ORGANISES, COORDINATES, AND CONTROLS THE RESOURCES NEEDED TO PRODUCE A COMPANY’S GOODS AND SERVICES MAKING THE BEST, PROFESSIONAL AND EFFICIENT USE OF THE ORGANISATIONAL RESOURCES AVAILABLE.

Operations Management is important because it is concerned with creating all of the products and services upon which we depend, and because every service and product that we use or produce is the result of an operation or process.  It is an exciting subject as it is at the centre of many of the changes affecting the world of business.  It is challenging because the solutions that we find need to work cost-effectively and efficiently, both within the organisation or company and globally.  Operations management needs to be conducted responsibly, taking account of responsibilities to society and the environment.  This Program aims to give you a thorough insight into Operations Management and the key concerns of the subject, and the ability to put that knowledge into practice. 

Summary of Major Topics:

  • Explaining Operations Management. 
  • The Input-Transformation-Output Process, Process Hierarchy.
  • Operations Strategy, Operations Resources.
  • Market Requirements, Social, Environmental and Economic Performance.
  • The Design of Services and Products, Stages in Design, Design Details.
  • Effects of Volume and Variety on Operations. 
  • The Location of Operations, Positioning and Layout; Operations Flow.
  • Managing and Designing Supply Networks. Network Dynamics.
  • Capacity Management; Measuring Capacity, Demand Fluctuations, Queueing Theory.
  • Inventory Management and Control.
  • Supply and Demand Concerns
  • Planning and Control of Ongoing Operations.
  • Enterprise Resource Planning (ERP).
  • Lean Synchronization.
  • Increasing Efficiency and Reducing Waste.
  • Total Quality Management, Achieving Conformance, Specification, Improvement.

This Program teaches what is needed to become a senior and valued operations manager, and how to deal with and manage inventory, supply and design issues. It deals with many factors which impact upon the success, efficiency and profitability of an organization. Dealing with many matters like location and layout of resources and equipment, planning and control, it gives a very good grounding in management and operations principals.

Completing this high-level Program is positive indication of your ability to successfully undertake further studies at level-6, level-7 and other graduate levels, in business, economics, organization, project management, engineering and wider management-related studies.

 

REAL ESTATE (PROPERTY) MANAGEMENT

 

THIS PROGRAM PROVIDES DETAILED, THOROUGH, WELL-PLANNED AND LEARNER-FRIENDLY GUIDANCE OF THE ESSENTIAL CONCEPTS WHICH NEED TO BE UNDERSTOOD TO ACHIEVE A SUCCESSFUL PROFESSIONAL CAREER IN THE FIELD OF REAL ESTATE (PROPERTY) MANAGEMENT. IT IS DESIGNED FOR ANYONE WISHING TO STUDY AND/OR UNDERSTAND THE ESSENTIAL CONCEPTS NEEDED FOR REAL ESTATE, SURVEYING, LAND MANAGEMENT, HOUSING, PROPERTY, PLANNING AND CONSTRUCTION..

The key concepts of this interesting study and career area are arranged, defined and explained to provide key knowledge and understanding, quickly and conveniently. The most important subjects in land and property fields are introduced and written about by experts with considerable expertise of property management in the modern business environment. The course covers: Planning, Building surveying, Valuation, Law, Economics, Investment, Finance, Quantity surveying, Construction, Regeneration, Sustainability, Property management, and more. The course includes many relevant examples and illustrations and advice to encourage a deep understanding of the subjects.

THE MAJOR TOPICS COVERED INCLUDE:

  • Introduction to Real Estate Management 
  • Agency - client relationships 
  • Building Surveying 
  • Commercial Property Management 
  • Construction and Development 
  • Economics for Real Estate 
  • Finance, Investment, Taxation
  • Land Management 
  • Elements of Real Estate Law
  • Planning in Real Estate 
  • Property Asset Management
  • Quantity Surveying 
  • Real Estate and Land Regeneration
  • Residential Property & Housing Management 
  • Issues of Sustainability and Environment
  • Real Estate Valuation

This Program is intended to develop the career of anyone working in, or intending to work in, a range of careers including the broad field of real estate and property management, building surveying, land management, housing, property investment, property management and construction management.

Completing this high-level Program is positive indication of your ability to successfully undertake further studies at level-6 and graduate level, in business, management, project management, construction and wider property management-related studies.

 

INTERNATIONAL RELATIONS & POLITICS

THIS PROGRAM PROVIDES A WIDE RANGING BUT CONCISE EXAMINATION OF ALL THE KEY THEMES, TRENDS AND ISSUES OF CONTEMPORARY INTERNATIONAL RELATIONS AND WORLD POLITICS.

The Program provides a framework for understanding and analyzing current and future world situations and problems, and how international relations theory, history, geography, politics and other factors influence the globalized world today.  The Program connects the theory and the practice of international relations and world politics and teaches how to apply international relations theory to making and to implementing policy.

THE MAJOR TOPICS COVERED INCLUDE:

  • The meaning of and differences between International Relations and World Politics.
  • Globalization and the key actors: states, international organizations, NGOs and individuals.
  • National security, national economics and national identity within the scope of international relations.
  • International relations and world politics: an analytical framework, theories and points of view.
  • Historical factors and influences on in International Relations and World Politics.
  • International systems; definitions and scope, global twentieth-century systems; contemporary world powers.
  • Understanding physical and human geography and their effect on IR & WP.
  • Religion, culture, nationalism and ethnicity: their impact on conflict international relations and policy.
  • Globalization and technological, social, economic impacts on humanity.
  • Capitalism, global commerce, global governance, export-import, monetary and trade regimes.
  • National Security in terms of power, national interests, objectives, threats and foreign policy.
  • Policymaking conflicts and dilemmas when considering national security.
  • Capabilities and power: political capabilities, social and cultural capabilities, geographic and economic capabilities; military capabilities; measuring power.
  • Diplomacy and Foreign Policy; factors affecting the foreign-policy decision making process; modern communications and practices; how diplomacy works, diplomatic processes: recognition of States and Governments, diplomatic immunities, diplomatic missions, communications.
  • Diplomacy, disarmament and arms control, concerns of weapons proliferation, negotiation.
  • The  development and implementation of international law in global civil society: diplomacy and security; economic and commercial matters; human rights and the environment; international criminal accountability.
  • The United Nations (UN): objectives and structure; armed intervention and the use of force.
  • International organizations and international law; alliances and coalitions, NATO, security.
  • Interstate conflict, the reasons for conflict: international, individual and groups, state and societal levels.
  • Policy, national strategy, war and the use of force; deterrence, defence and warfighting.
  • Armed intervention, national security, humanitarian intervention.
  • Asymmetric conflict, terrorism, causes of terrorism, the changing nature of terrorism; policymaking responses and approaches to terrorism.
  • Transnational crime and globalization; assessment of threats.
  • Trade theory, competition and comparative advantage; unequal trade and competition; trade and economic impacts on local, regional and national areas; trade and finance, free-trade theory, exchange rate mechanisms and their affects on import and export; the impact of technology on trade.
  • Why some countries develop and use technologies and why other countries do not.
  • Global governance tasks: sustaining trade and monetary regimes and global trade.
  • Development: uneven development between developing and developed countries.
  • Poverty and development; capital and sources of finance for development: aid, loans, direct foreign investment, trade.
  • Sustaining development: impacting factors such as population growth, the environment, health, military spending and war, resource depletion, health care.
  • Human Rights: international factors including religion, culture, globalisation, political systems; definitions of and varied commitment to human rights and the human condition.
  • Human rights across cultures; values, ethics and morals that transcend diverse cultures.
  • Refugees: treatment; wars, natural disasters and other causes.
  • The environment, world challenges, a global perspective: the atmosphere, biodiversity, water, fisheries, land.
  • The environment and security; resources, group-identity conflicts, civil strife.
  • International organizations and transnational nongovernmental organizations and environmental protection.

This Program is particularly for people involved in politics, diplomacy or government, or who are invloved in international development, global trade or human rights. Whether looking to start or to develop a career in one or more of these areas, this detailed and highly explanatory Program provides the insights and knowledge needed for success.

Back to CIC Programmes description

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